Questions, answered plainly.
For parents, guardians, support coordinators and allied health professionals navigating NDIS funding for the first time — or the tenth.
Understanding your NDIS plan
A plain-English guide to Core Supports and Capacity Building categories, and where PlayKey fits.
For support coordinators
How to refer a participant, what we need from you, and how we report back on progress.
Getting started checklist
Everything to have ready before your intake call — nothing you don't already know about your child.
Frequently asked questions
PlayKey is currently an unregistered NDIS provider, which means we support participants whose plans are self-managed or plan-managed. If your plan is NDIA-managed, speak with your support coordinator about your options, or get in touch and we'll point you in the right direction.
Still have questions?
Reach out directly — we respond within two business days, usually sooner.